High Impact Business Writing Quiz Answers

Week - 1

1. Which paragraph works better in a business setting?

  • Your merchandise arrived in a sorry state, forcing us to do many repairs. Please fix this and let us know.
  • Due to recent issues involving delivery of broken furniture, we ask that you immediately review your delivery and packing policies. If the next shipment arrives with broken or scratched pieces it will be time to terminate our contract. Please let us know how you plan to address this issue.

2. Using formal language is required in all business communications.

  • True
  • False

3. Which is the better version?

  • Esteemed colleague, we are gratified to have made your acquaintance and look forward to the opportunity to parlay this into an undoubtedly beneficial partnership in the fullness of time.
  • Dear Joe, It was a pleasure to meet you at the recent networking meeting in Anaheim. We look forward to establishing a mutually beneficial working relationship between our two companies.

4. Which is the better sentence?

  • The deadline is March 3, 2015 at 5 p.m.
  • Please be advised that the deadline for the above mentioned meeting is next week around the third.

5. Choose the best version:

  • All participants should be prepared to mingle with other guests, talking about business, and refrain from smoking.
  • All participants should mingle with other guests, talk about business and refrain from smoking.

6. Choose the best version:

  • The president entered the room, consulted his notes, and spoke to the nation.
  • The president entered the room, consulting his notes and speaking to the nation.
  • Consulting his notes and speaking to the nation, the president entered the room.

7. Choose the best version:

  • Keep it short and simple.
  • In the fullness of time, brevity is much admired as is plain-speaking and avoidance of complicated language.

8. Using images or graphics are not as useful as full, long, and drawn out descriptions.

  • True
  • False

9. Which option is better for writing a proposal for a business arrangement?

  • You must carefully choose and polish each word and idea in your first draft.
  • Once you have gathered information and decided what points need to be covered, choose which point of the proposal you are most comfortable with and start writing. If you get bogged down, go to another section or describe what you mean to say out loud to yourself or a co-worker.
  • It is essential to continue working on a document, without any breaks, until it is fully completed.

10. Choose the best version:

  • As you know, on the Tuesday before Halloween when the kids were getting ready for trick or treat, we finally agreed on a price for the contract.
  • On Tuesday October 28, 2014, we reached agreement on the contract pricing.

Week - 2

1. Choose the sentence with the correct punctuation:

  • What were you thinking when you drafted that proposal!
  • What were you thinking when you drafted that proposal?
  • What were you thinking when you drafted that proposal.
  • What were you thinking; when you drafted that proposal?

2. Which sentence is the most grammatically correct and clear version?

  • Superman announced that he could leap over buildings in a single bound, which was a very risky thing to do.
  • Superman risks humiliation if he cannot leap over buildings.
  • Leaping over a building is risky for Superman because he cannot see the antenna on top and may misjudge the distance.
  • It was risky for Superman to announce that he could leap over a building in a single bound because he’d been really ashamed if he missed and went splat into the side of the building.

3. Which sentence is the most grammatically correct and clear version?

  • Let’s level the playing field and optimize our students’ performance by hitting the ground running and expanding the parameters of food availability.
  • By ensuring food availability, we can raise student performance and level the playing field.
  • When students have enough to eat they are more productive. This problem needs to be addressed quickly.
  • The parameters of food availability inversely affect the optimization of student performance.

4. Which sentence is the most grammatically correct and clear version?

  • It was quiet a weak when the President excepted the award.
  • It was quite a weak when the President excepted the award.
  • It was quite a week when the President accepted the award.
  • It was quiet a week when the President accepted the award.

5. Which sentence is the most grammatically correct and clear version?

  • What is the affect of radiation on skin cancer?
  • What is the effect of radiation on skin cancer?
  • Skin cancer, radiation? What are the effects?
  • Does radiation affect skin?

6. Which sentence is the most grammatically correct and clear version?

  • What diffrence does the letter “e” make?
  • What difference does the letter “e” make?
  • What different does the letter “e” make?
  • Does the letter “e” make a quantitative difference vocabularily speaking?

7. Which sentence is the most grammatically correct and clear version?

  • Realistically speaking, did it really matter to Caesar that the middle of most month’s falls on the 15th , especially in March and the Oracle told him bad stuff was going to happen?
  • The Oracle told Caesar, “Beware the Ides of March.”
  • Because the 15th is the middle of the month of March, Caesar should stay inside that day.
  • Keep your friends close and your enemies closer, unless they happen to have a knife.

8. Which sentence is the most grammatically correct and clear version?

  • He went to the sight when the work was allmost completed.
  • He almost went to the site.
  • He went to the site when the work was almost completed.
  • The almost finished site was a sight for sore eyes.

Week - 3

1. Agendas should include which of the following items?

  • A list of topics ranked in order of importance or urgency.
  • A list of attendees, with identification of the person in charge of each item.
  • Approximate times allotted for each item to be discussed.
  • All of the above.

2. Even if the letter is pointing out negative or unpleasant information, it is essential that the tone of the letter remain

  • Positive.
  • Negative.
  • Derogatory.

3. Which is the best option:

  • Jargon should never be used.
  • If jargon is necessary to the communication, explain what the jargon means.
  • Jargon shows that you know what you are talking about.

4. Memos are intended for internal communications and should contain which of the following?

  • Clear statement or title saying what the memo is about.
  • Clear identifications of issues needing to be resolved.
  • Reasons and effective dates for changes in policies
  • All of the above.

5. Which is the best option:

  • Executive summaries are a 1- to 2-page abstract of a business plan reviewing the highlights of the in-depth report.
  • Executive summaries should contain positive and proactive language.
  • Executive summaries are a way of “selling” the positive aspects of a business and often end with a “pitch.”
  • All of the above.

6. Reports are used by companies to provide a written record of a topic, project or process. Choose the best answer to what is essential in reports.

  • Reports are a sales job to make people think that everything is going fine.
  • Reports should be fact-based, accurate and impartial.
  • Stick every bit of data you have into the report whether it relates to the issue or not. You never know when some of it might be important.

7. Proposals, whether solicited or not, define two things, what the other party needs, and how your company can address those needs. Which of the following are true?

  • The entire thing must be written in past perfect or future tense.
  • It should be filled with details somewhat similar to the shotgun approach: send it off and see which components appeal to your audience.
  • Proposals should be well-substantiated with evidence to back up your claims, persuasive showing how your company is the best choice for the job, and targeted to answer specific needs or problems.

8. The purpose of a business case is to focus on a specific process, project, or situation. Which of the following are true of business cases?

  • They are often written to solicit extra funding, to justify a program, or create a record of how a project was done.
  • Business cases should be treated as a general protection maneuver to explain why fault does not lie with the author.
  • Business cases should be at least 30 pages long and contain extensive detail.

9. When a business case deals with identifying a specific problem or issue, which of the following should be included?

  • Identification of the root cause and contributing factors to the problem.
  • Explanations about how the problem affects other aspects of the company.
  • Suggestions for solutions to the problem.
  • All of the above.

Week - 4

1. The form of reviewing your document that is done on a sentence level, addressing problems with spelling, grammar, punctuation, or word choice is:

  • Proofreading
  • Revising
  • Editing
  • Grammar Review

2. Revising a document includes:

  • Reworking sentences in passive voice into active voice.
  • Changing words that do not have precise meanings.
  • Checking for correct use of punctuation.
  • A and B.

3. Which of the following is true regarding emails?

  • Subject lines should never contain more than 4 or 5 words.
  • Always use reply all when multiple people were copied on an email.
  • “Textspeak” is acceptable since emails are so much like texts.
  • Proper capitalization and punctuation are important.

4. When providing documents for busy executives:

  • It’s more important to get all the information on a single page than it is to have visual elements and white space.
  • Just give them the financials, as that’s all that matters to them.
  • All paragraphs should have a minimum of 5 sentences, it’s better to combine shorter paragraphs.
  • Break up the content with subheadings that are consistent in style and structure.

5. When using graphic elements in your document

  • Move the graphics around in the document until there is a balance of the locations of pictures.
  • Use as many graphics as possible; people prefer visual depictions to textual explanations.
  • Provide legends and keys that are easy to understand.
  • Be certain that all graphic elements are the same size and use the same color scheme.

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